General Info


We have collected information that you might find helpful:

Registration Opening Hours 
Wednesday, 31 October 2018 12:00 – 20:00
Thursday, 1 November 2018 07:30 – 18:00
Friday, 2 November 2018 08:00 – 19:30
Saturday, 3 November 2018 08:00 – 18:00

Direct Phone for Registration Desk +41 (0)58 866 66 71


Free Wi-Fi connection is available for all participants at the conference venue!
The network name (SSID) is ECREA2018 and the password is Lugano2018


The official language of the conference is English.

Upload Centre

All the congress speakers are kindly asked to upload their presentations at the Upload Centre, the only place where all the presentations can be uploaded and automatically copied directly to the screen of the respective meeting room. The Upload Centre is in room F of Palazzo dei Congressi.

Upload centre opening hours 
Wednesday, 31 October 201812:00 - 20:30
Thursday, 1 November 201807:30 - 18:00
Friday, 2 November 201808:00 - 19:30
Saturday, 3 November 201808:00 - 16:00

Lunch and Coffee Breaks

Lunch will be served in Palazzo dei Congressi, both in the main foyer and in front of rooms B1, B2 and B3.

Coffee breaks will be served in three different buildings:
• Palazzo dei Congressi: both in the foyer and in front of rooms B1, B2 and B3
• Ex-Asilo Ciani: patio
• Liceo 1: foyer


All participants and exhibitors are given identification badges. Participants who do not wear their identification badges will not be able to participate in the conference activities. If lost, you need to renew the identification badge at the registration desk. Badges will be checked at the entrances of the scientific sessions and the evening events.

Certificate of Attendance

Upon request, the certificate of attendance will be sent to you by e-mail after the conference.

Lost and Found

Have you lost something?
Please head to the registration desk located in the foyer of Palazzo dei Congressi!

Programme Changes

The organisers will not assume liability for any changes in the programme due to external or unforeseen circumstances.


The organisers do not accept liability for personal injury, loss or damage to private property of participants and accompanying persons during or while travelling to the conference.

Lounge Area

Chairs and low tables for meeting and chatting with colleagues and friends are placed in the following areas: Palazzo dei Congressi (in front of the Auditorium A and in the area close to the Upload Centre room F).
Ex-Asilo Ciani: patio

Kids’ Corner

If you are attending the conference with kids, you might like our kids’ corner: a room dedicated to children fully equipped with toys and some board games. The kids’ corner is located in Ex-Asilo Ciani room 3. Please note that babysitting services will not be offered.